Packages and Pricing
Text Chat - Interact in real time with visitors to your web site. View Demo
Real Time Traffic Monitoring - Monitor your web site traffic in real time. Track what pages customers visit, where they come from and how much time they spend on your site. View Demo
Web Based Administration - View statistics, add accounts or modify features from anywhere in the world using a standard web browser.
E-Mail Signature - Allow customers fast access to your personnel by adding Livehelper buttons to your e-mail signatures. View Demo
Operator to Operator Chat - Operators can chat with any other operator logged in under your company, even if the operator is logged in from another office or a remote location. View Demo
Customizable Button with Status - Create custom buttons for your web site that integrate with the style of your site and change depending on the availability of assistance.
Support Schedule - Outside your company's normal business hours, customers are notified of the next time that your online personnel will be available. Customers also have the option to leave an electronic message, automatically sent to your e-mail address. View Demo
Groups - Divide your personnel into categories allowing calls to be routed to specific departments.
Transfer - Transfer calls from one agent to another in real time.
Transfer - Transfer calls from one agent to another in real time. View DemoPush Pages - Instantly send your visitors directly to the page they're looking for. View Demo
SSL Secure Chat - Encrypt chats up to 128bit to ensure privacy and security.
Routing Configuration - Customize how calls are routed based on group, status and call volume allowing your staff to be used as efficiently as possible. View DemoReal Time Chat Monitoring - Administrators can view conversations as they occur, interject comments or take over the call if the operator is not properly handling the issue.
Operator Conference - Hold staff meetings online with both local and remote participants.
HTTP Remote Control - Remotely control a user's computer to fix technical issues and demonstrate software. Redesigned for Version 4.0, remote control is now fully http compliant.
Remote Illustration - Create diagrams and illustrations during a remote session just like a white board.